IMOLA ITALIA Privacy Policy

Effective Date: 06/2025

Welcome to IMOLA ITALIA. We are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard your information when you interact with our website, vehicles, mobile applications, charging services, autonomous driving features, and customer support services.

By using our products and services, you agree to the terms of this Privacy Policy and our Dispute Resolution provisions, including mandatory arbitration and limitation of liability.

1. Information We Collect

We collect several categories of information:

a) Personal Information

• Name, postal address, email address, telephone number

• Date of birth, driver's license, and government-issued identification

• Payment and billing information

• Account credentials (e.g., username, password)

b) Vehicle Information

• Vehicle Identification Number (VIN)

• Battery health, charge levels, range estimates

• Vehicle settings, service, and maintenance records

• Software version and over-the-air (OTA) update history

c) Driving and Location Data

• GPS location data (real-time and historical)

• Speed, acceleration, braking, steering, lane-keeping behavior

• Charging station locations, usage history, and session details

• In-vehicle media system usage

d) Usage and Device Information

• IP address, browser type, operating system

• Mobile app analytics, session length, and device ID

• Website browsing behavior and interaction logs

e) Autonomous Driving Data

If you use autonomous or driver-assist features, we also collect:

• Sensor data (cameras, radar, lidar, ultrasonic, GPS)

• Driver monitoring system data (seat position, attentiveness)

• Road and traffic environment data

• System activation, disengagement, and incident reporting logs

• Software logs and machine learning telemetry

2. How We Use Your Information

We use your data to:

• Provide, operate, maintain, and support our vehicles and services

• Process purchases, service requests, and customer accounts

• Enable features like navigation, autopilot, vehicle tracking, and remote diagnostics

• Perform OTA software updates and vehicle improvements

• Respond to customer inquiries and support needs

• Personalize and enhance your experience

• Conduct internal research and development

• Analyze and improve safety features, performance, and energy efficiency

• Detect, investigate, and prevent security incidents and fraudulent activities

• Fulfill legal, regulatory, safety, and reporting obligations

3. Legal Basis for Processing

When we process your personal data, we rely on one or more of the following legal bases:

• Performance of a Contract: To deliver products and services you request.

• Consent: Where required, we obtain your consent before collecting or processing your data.

• Legal Obligations: To comply with applicable laws and regulations.

• Legitimate Interests: To improve our services, secure our systems, prevent fraud, or defend our legal rights.

4. Compliance with U.S. Privacy Laws

We comply with applicable U.S. privacy laws, including:

• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

• Other U.S. State Privacy Laws: Including those in Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, and other applicable states

• Federal Trade Commission Fair Information Practice Principles (FIPPs)

• Children’s Online Privacy Protection Act (COPPA)

We provide residents in relevant states with rights to:

• Access, correct, or delete their personal information

• Opt out of the sale, sharing, or targeted advertising of their data

• Restrict profiling and sensitive data processing

• Use global opt-out signals (e.g., Global Privacy Control)

5. Sharing Your Information

We may share your information with:

• Authorized dealers and service centers

• Charging network partners

• Third-party service providers (e.g., cloud hosting, telematics, analytics)

• Insurance companies (if requested or in the event of an incident)

• Law enforcement or regulatory authorities, as required

• Affiliates and co-branded partners (with consent)

• Corporate transactions (mergers, acquisitions, restructuring)

We require third parties to protect your information and only use it for specified purposes.

6. International Transfers

Your information may be transferred to servers located outside your state, province, or country. Where required, we ensure appropriate safeguards for international transfers.

7. Data Retention and Security

We retain your information only as long as necessary to:

• Fulfill the purposes for which it was collected

• Meet legal, regulatory, tax, accounting, or reporting requirements

• Support legal claims or litigation

We use encryption, firewalls, access controls, and regular security audits. However, no system is 100% secure. You use our services at your own risk.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Authenticate users

• Remember preferences

• Analyze website traffic

• Deliver personalized advertisements

We honor browser-based Global Privacy Control and similar signals where required by law.

Do Not Track: We currently do not respond to standard "Do Not Track" browser signals.

You may adjust cookie settings through your browser. Blocking cookies may limit some functionality.

9. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you as required by applicable law, typically via email or public notice.

For California residents, statutory damages may apply as outlined under the CCPA.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Restrict or object to certain processing

• Opt out of targeted advertising, sale, or sharing of personal information

• Request data portability

• Withdraw consent (where applicable)

You can exercise these rights by contacting us

California Residents: You may also click our “Do Not Sell or Share My Personal Information” link available on our website.

European Union Residents: We comply with GDPR where applicable and you may lodge a complaint with your local data protection authority.

11. Children’s Privacy

Our products and services are not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If we discover we have collected data from a child, we will delete it immediately.

12. Dispute Resolution and Limitation of Liability

Binding Arbitration

By using our services, you agree to resolve any disputes related to this Privacy Policy exclusively through binding arbitration under the rules of the American Arbitration Association. You waive your right to participate in class actions or jury trials to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from this Privacy Policy or your use of our services shall be limited

Nothing in this Privacy Policy shall limit liability where prohibited by applicable law.

13. Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You should consult qualified legal counsel to ensure full compliance with privacy laws applicable to your jurisdiction and business practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and provide notice on our website or through direct communication if required by law.

Your continued use of our products and services after changes are posted constitutes your acceptance of those changes.

iMOLA ITALIA Terms of Service

Effective Date: 06/2025

1. Acceptance of Terms

By accessing or using the IMOLA ITALIA website, products, or services (collectively, “Services”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

2. Eligibility

You must be at least 16 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

3. Changes to Terms

We may update these Terms at any time. We will post changes on this page with a revised "Effective Date." Your continued use of our Services constitutes acceptance of the updated Terms.

4. User Responsibilities

You agree to:

• Provide accurate, current, and complete information when creating an account or interacting with us.

• Use our Services only for lawful purposes.

• Not engage in any activity that could harm, disrupt, or misuse our Services or systems.

You may not:

• Attempt to gain unauthorized access to our servers or systems.

• Reverse engineer, decompile, or disassemble our software.

• Use our Services to infringe upon intellectual property or privacy rights.

5. Intellectual Property

All content, trademarks, logos, designs, text, images, videos, and software on the IMOLA ITALIA website are owned by or licensed to us and protected by copyright and other intellectual property laws.

You may not copy, distribute, modify, or create derivative works without our prior written consent.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or terms of use. Your interactions with third-party sites are at your own risk.

7. Disclaimers

Our Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee:

• Continuous, error-free, or secure access to our Services.

• Accuracy, reliability, or completeness of any content.

You use our Services at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law:

• IMOLA ITALIA and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or system failure.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these exclusions may not apply to you fully.

9. Indemnification

You agree to indemnify, defend, and hold harmless IMOLA ITALIA, its officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses arising from:

• Your violation of these Terms.

• Your misuse of our Services.

• Your violation of any third-party rights.

10. Dispute Resolution and Governing Law

Binding Arbitration

You agree that any disputes or claims related to these Terms or our Services will be resolved exclusively through binding arbitration under the American Arbitration Association (AAA) rules, rather than in court.

You waive your right to participate in class actions or jury trials.

11. Termination

We reserve the right to suspend or terminate your access to our Services at our sole discretion, without notice, for any reason, including if you violate these Terms.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, Cookie Policy, and Do Not Sell or Share My Personal Information notice.

Please review these documents to understand how we collect and use your personal data.